[SATLUG] ticket-tracking and linux

[John D. Choate]

 On 09/07/2010 11:05 AM, Todd W. Bucy wrote:
> Hey all,
>
> I am starting my internship today at eyevirtual (eyevirtual.com) and
> have been asked to do some research on ticket tracking systems.  The
> guys here are very interested in open-source/Linux alternative.
> Currently I am looking at Ubersmith, Cerberus, Kaykao.  Anyone have any
> experience with ticket-tracking and linux?  Anyone have a system that
> they love or hate?
>
> Thanks in advance
>
> Todd
>

See if OTRS can do what you need. Easy to set up using their
installation tutorial, especially if Apache and MySQL are already in place.
http://www.otrs.org/