[SATLUG] Uverse

[Brian Lewis]

Brad,

were you pegging 8 always? The most issues we had were FTTP (fiber to the 
Premise 'home'). FTTN (node) was slightly better as far as stability. 
You'll espically love it when your 2wire RG dies

Here's a tip, If you call and complain every day and ask for a credit, 
they are required to give you $5 a day. No matter what. Just say that you 
want to be compensated $5. They used to give up to $90 but that stopped 
after people (usually houstonites crying about being displaced from the 
hurricane 2 years later) started to abuse it.

You can get free service :)

On Sun, 25 Nov 2007, David Kowis wrote:

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> Brian Lewis wrote:
>> This service is not ready for the prime time. It is still technically in
>> beta (as of last August, newest update and news from several friends who
>> still work there have confirmed this as well), and the tech support
>> consists of resetting the 2wire modem and motorola receivers.
>
> Agreed. I wasn't too impressed with it. The interface kinda sucks. I was
> far more impressed with a dish-network contraption. But it's cheaper
> than cable.
>
>>
>> Also remember, each house receives about 56M of bw max. If you're in an
>> environment where more than 1 tv is on at once, or you are recording
>> several shows at once, your internet speeds will definately suffer.
>
> I was told they reserved 20mbit for internets, and the rest for TV.
>>
>> Throughout my time doing tech for them, i have never once seen anyone
>> get the download speeds of the "Pro" package.
>
> I get the pro download speeds. However I don't have the TeeVee. But when
> I did have the tv, I got the pro download speeds. Again, FTTH may have
> made a difference there. <rant>I will be very happy when they match
> Verizon's deal. Verizon's got a 10mbit down/5mbit up package. I really
> wish I could get verizon here, just for that. I am annoyed that
> Verizon's TOS are more evil however. Att's are a bit better. They should
> open up the fiber damnit.</rant>
>
>>
>> Also, if any of you are looking for a generic level 1 tech support job,
>> the call center is located on Boulverde rd right inside the loop.
>> Company is called 2wire, they are spamming the fuck out of craigslist
>> trying to get tech's.
> It'd be good easy pay, heh. But I think I'd go insane as a level 1 tech
> support agent. I would hate having to read the questions from teh book
> when I know the solution :/
>
>
> - --
> David Kowis
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