[SATLUG] Uverse

David Kowis dkowis at shlrm.org
Sun Nov 25 22:48:06 CST 2007


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Brian Lewis wrote:
> This service is not ready for the prime time. It is still technically in
> beta (as of last August, newest update and news from several friends who
> still work there have confirmed this as well), and the tech support
> consists of resetting the 2wire modem and motorola receivers.

Agreed. I wasn't too impressed with it. The interface kinda sucks. I was
far more impressed with a dish-network contraption. But it's cheaper
than cable.

> 
> Also remember, each house receives about 56M of bw max. If you're in an
> environment where more than 1 tv is on at once, or you are recording
> several shows at once, your internet speeds will definately suffer.

I was told they reserved 20mbit for internets, and the rest for TV.
> 
> Throughout my time doing tech for them, i have never once seen anyone
> get the download speeds of the "Pro" package.

I get the pro download speeds. However I don't have the TeeVee. But when
I did have the tv, I got the pro download speeds. Again, FTTH may have
made a difference there. <rant>I will be very happy when they match
Verizon's deal. Verizon's got a 10mbit down/5mbit up package. I really
wish I could get verizon here, just for that. I am annoyed that
Verizon's TOS are more evil however. Att's are a bit better. They should
open up the fiber damnit.</rant>

> 
> Also, if any of you are looking for a generic level 1 tech support job,
> the call center is located on Boulverde rd right inside the loop.
> Company is called 2wire, they are spamming the fuck out of craigslist
> trying to get tech's.
It'd be good easy pay, heh. But I think I'd go insane as a level 1 tech
support agent. I would hate having to read the questions from teh book
when I know the solution :/


- --
David Kowis
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