[SATLUG] ISP comparison

[clickdoug]

Quick and dirty comparison for a new subscriber to SWB or RR broadband
service.  Connection speed is similar, but during non peak times, RR is a
little faster on downloads.

1. Roadrunner.  Dynamic IP.  Servers not allowed.  Introductory rate of
$29.95 per month for the first 90 days (must be at least a basic cable
subscriber)  then $49.95 per month no contract, modem supplied by RR.

2. SWB  5 usable Static IPs. Servers allowed, mail server allowed, list
server allowed, etc.  Introductory rate of $29.95 per month for first three
months. then $49.95  Additional IP blocks purchasable for a one-time fee.
Introductory offer includes free modem (you own it.)  Filters required for
each POTS outlet  (POTS=Plain Old Telephone Service) Must have at least one
telephone line.  One year or more contract is required with early
termination penalties.

>From conversations by friends with both services ( I switched from RR to SWB
for the static IPs) it seems that SWB has a better uptime rate than RR.

Technical:  RR has a stacked router system (can be up to 10 hops just within
the city) mail servers are in Austin as is the internet Point of presence.
They seem to have a poorly designed network that does work when everything
is online, which is not always the case.  2nd level tech support for RR is
much easier to reach than SWB, but once reached, it seems that SWB will
resolve the problem within minutes as opposed to days for RR.

Comment:  I host a web site for a user group located in Melbourne,
Australia, and a traceroute shows only 9 hops from there to here in San
Antonio.    Doing a trace route from my server to the rr site requires 30
hops from SWB to RR.  (go figure)



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For hosting solutions http://www.clickdoug.com
ISP rated: http://www.forta.com/cf/isp/isp.cfm?isp_id=772
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